bj770's Privacy Policy & Data Protection
Your personal information matters to us. This policy explains in detail how your data is collected, stored, and used on the bj770 platform.
Introduction & Scope
bj770 is a secure and reliable online gaming platform operated for players in Bangladesh. We take your privacy seriously and are committed to keeping your personal information protected.
This privacy policy ("Policy") applies to all individuals who use the bj770 website and related services ("Platform"). By accessing the Platform or creating an account, you are considered to have agreed to the terms of this Policy.
The purpose of this Policy is to clearly inform you about what data we collect, why we collect it, how we use it, and how we keep it secure. We believe transparency is the foundation of trust.
What Information We Collect
bj770 collects various types of information to provide its services. This information falls into two main categories: what you provide directly, and what is collected automatically while you use the Platform.
2.1 Information You Provide
During account registration and management, you provide the following information:
- Full name and date of birth (for age verification, as our Platform is for those aged 21 and above only)
- Email address and mobile number
- Residential address
- National ID card or passport details (when identity verification is required)
- Payment information: bKash number, Nagad number, Rocket number, Upay number, or bank account details
- Records of your communications with customer support
2.2 Automatically Collected Information
When you visit our Platform, the following information is collected automatically:
- Internet Protocol (IP) address and approximate geographic location
- Browser type and version, operating system, and device information
- Session data: which pages you visited, how long you stayed, and what you clicked
- Data collected from cookies and similar tracking technologies
- Transaction history and gaming activity logs
2.3 Information Received from Third Parties
In some cases we may receive information about you from trusted third parties, such as identity verification service providers or payment processing partners. This information is used only to meet applicable legal requirements and to prevent fraud.
Purpose of Data Use
bj770 uses collected information only for the legitimate purposes listed below. We never use your information for unnecessary or unauthorized purposes.
Account Management
Information is used to create and manage your account, verify your identity, and ensure secure login.
Financial Transactions
Information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers.
Customer Support
Information is used to resolve your issues and provide effective assistance through 24/7 live chat and email.
Security & Fraud Prevention
Information is analyzed to detect suspicious activity, prevent fraud, and maintain Platform security.
3.1 Additional Purposes
- To improve Platform technology and develop new features
- To personalize your Platform experience based on your preferences
- To fulfill applicable legal and regulatory obligations
- To implement and monitor responsible gaming policies
- With your consent, to send relevant promotional information
Cookies & Similar Technologies
bj770 uses cookies and similar tracking technologies on its Platform. Cookies are small text files stored in your browser that help our Platform recognize you on your next visit.
4.1 Cookies We Use
- Essential Cookies: These cookies are necessary for the Platform's core functionality. They are required to maintain your login state and ensure session security.
- Functional Cookies: These cookies are used to remember your language preferences and other settings.
- Analytical Cookies: These are used to understand which parts of the Platform are used most and to improve the experience.
You can control cookies by changing your browser settings. Please note that disabling certain cookies may limit some Platform functionality.
Data Sharing Policy
bj770 does not sell your personal information or transfer it to third parties for commercial purposes. However, in specific circumstances we may share limited information.
5.1 Permitted Data Sharing
- Service Partners: Necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and banks), identity verification, and technical infrastructure management. These partners operate under strict confidentiality agreements.
- Legal Requirements: Disclosure of information may be required in response to lawful instructions from competent authorities, court orders, or regulatory investigations.
- Fraud Prevention: Limited information may be exchanged with relevant authorities or financial institutions to prevent serious fraudulent activity.
- Business Restructuring: In the event of a company merger or acquisition, information may be transferred to the new entity subject to the terms of this Policy.
5.2 What We Never Do
- We do not sell your information to third parties
- We do not disclose your personally identifiable information to advertisers
- We do not use your information for marketing purposes without your consent
Data Protection Measures
bj770 has implemented modern technical and administrative security measures to keep your information protected.
6.1 Technical Protection
- SSL Encryption: All information transmitted on the Platform is protected through SSL/TLS encryption.
- Data Encryption: Sensitive information stored on our systems is kept in encrypted form.
- Access Control: Strict access control policies ensure that only authorized staff can view the information they need.
- Security Monitoring: Systems are continuously monitored to detect unauthorized access and suspicious activity.
- Regular Audits: Regular security audits are conducted to evaluate the effectiveness of security measures.
6.2 Your Responsibilities
We ensure the highest level of security on our end, but you also need to stay vigilant about the security of your own account:
- Use a strong and unique password
- Do not share your login credentials with anyone
- Log out after using your account on a public or shared computer
- If you notice any unauthorized activity, notify our support team immediately
Data Retention Period
bj770 retains your personal information only for as long as it is needed to provide services, meet legal obligations, or serve legitimate business purposes.
7.1 Retention Principles
- Account Information: Retained while your account is active and for a defined period after account closure in accordance with applicable legal obligations.
- Transaction Records: Financial transaction data is retained for an extended period to meet legal requirements related to Anti-Money Laundering (AML).
- Customer Communications: Records of support-related communications are retained for quality assurance and dispute resolution.
- Cookie Data: Session cookies are deleted when the browser is closed; other cookies expire automatically at the end of their set period.
After the defined retention period, we delete or anonymize your information using secure methods.
Your Rights
As a user of bj770, you have certain important rights over your own personal information.
Right to Access
You may request to know what information we have collected and stored about you.
Right to Rectification
If any information in your profile is incorrect or incomplete, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though this may not be possible if legal obligations apply.
Right to Restrict Processing
You may request to limit or object to the use of your information for specific purposes.
8.1 Withdrawal of Consent
Where you have given consent for your information to be processed, you may withdraw that consent at any time. However, withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
8.2 How to Exercise Your Rights
To exercise any of the rights mentioned above, please contact our support team. We will process your request within a reasonable time. Some additional information may be required to verify your identity.
Protection of Minors
bj770 is for those aged 21 and above only. We strictly ensure that minors cannot use our Platform.
We do not intentionally collect any personal information from individuals under the age of 21. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.
If you become aware that a minor has registered on our Platform, please notify our support team immediately.
Policy Changes & Updates
bj770 may periodically change or update this privacy policy to stay in line with its business needs, legal changes, or technological improvements.
10.1 Notice of Changes
- For significant changes, we will publish a notice on the Platform
- Registered users may be informed of changes by email
- The latest updated version will always be available on this page
- Continuing to use the platform after any changes means you agree to the new policy.
We recommend that you visit this page regularly and stay updated about any changes.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, our support team is always ready to assist you. bj770 offers 24/7 customer service and our representatives are able to provide support in both Bengali and English.
Live Chat: Use the platform's live chat for instant 24/7 support
Email: [email protected]
When sending a privacy-related request, please contact us from your registered email address so we can verify your identity quickly.
You will find answers to common privacy-related questions on our FAQ page. For terms related to using the platform, please see the Terms and Conditions page.